Terms & Condition

Effective Date: September 1, 2025
Website: www.calistara.com

Welcome to Calistara™. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

  • Calistara™  (“we,” “our,” or “us”) operates this website to sell hair care and wellness products.

  • By using this website, you agree to comply with these Terms & Conditions and all applicable laws.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

  • All product descriptions, pricing, and availability are subject to change without notice.

  • We reserve the right to refuse or cancel orders if fraud or unauthorized/illegal activity is suspected.

  • Images on the website are for illustration purposes; actual product may vary slightly.

3. Pricing & Payments

  • Prices are displayed in USD unless otherwise stated.

  • Payments must be made using approved payment methods at checkout.

  • By submitting payment, you represent that you are authorized to use the chosen payment method.

4. Shipping & Delivery

  • We ship to the USA, Canada, and other supported countries through our fulfillment partners.

  • Estimated delivery times are provided at checkout but may vary due to customs, delays, or external factors.

  • Customers are responsible for providing accurate shipping details. We are not liable for losses due to incorrect addresses.

5. Returns & Refunds

  • We offer a 180-Day Money-Back Guarantee.

  • To be eligible, products must be returned in original packaging with proof of purchase.

  • Refund requests must be submitted to support@calistara.com within the stated timeframe.

  • Shipping costs for returns are the responsibility of the customer unless the product is defective or damaged.

6. Cancellations

  • Orders can be canceled within 24 hours of purchase if not yet shipped.

  • Once shipped, cancellation is no longer possible, but you may request a return under our refund policy.

7. Limitation of Liability

  • The Calistara™ Red Light Therapy Cap is intended for cosmetic and wellness use only.

  • Results may vary from person to person.

  • We are not liable for any indirect, incidental, or consequential damages arising from use of our products.

8. Medical Disclaimer

  • Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

  • Always consult with a healthcare professional before starting any hair or wellness treatment.

9. Intellectual Property

  • All content on this site, including text, logos, product images, and graphics, are the property of Calistara™.

  • Unauthorized reproduction, modification, or distribution is strictly prohibited.

10. Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of Wyoming,USA, without regard to conflict of law principles.

  • Any disputes will be subject to the jurisdiction of courts in Wyoming, USA.

11. Contact Information

For any questions, concerns, or complaints regarding these Terms & Conditions, you may contact us at:

📧 Email: support@calistara.com
📍 Address: 30 N Gould St, Ste R, Sheridan, WY 82801